EverestIMS Customer Support

At EverestIMS we strive aim to achieve high level of quality in our support services. Our goal is to ensure customer delight and to see that all issues are resolved promptly and to the satisfaction of our clients. To enable this we have created a robust customer support and issue redress system that has ably resolved issues aptly and on time.

If you are an existing customer and need support, please find below all necessary details and escalation matrixes that will help you resolve and bring closure to any issues you may face.

Escalation Details

Support Types

Support Timings

Note: EverestIMS Standard Business Hours are: Monday to Friday 09:30 to 18:30 IST (Excluding national holidays)

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Talk to our solution experts today and see how you can get started.