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Do not get lost in the ocean of tasks, incidents & problems. Help yourself in easily prioritizing.

Incident Management

Reduce outages, improve agent productivity, meet SLAs, and manage complete life cycle of IT tickets. Automate Incident workflows to let your IT technicians focus on other important tasks.

Manage Incident Lifecycle for multi-department

issue tracking & resolution

Deep Analysis with Chronological Audits​​

Incident  Auto-assignment

& Escalation

Intelligent Classification

of Incidents

Dynamic alerts to stakeholders

Multi-channel incident logging

Customizable Incident Workflow

Read the full story to explore more about Everest Service Manager.